How to Contact NAFFCO Customer Service

NAFFCO provides several ways for customers to request information and assistance.

NAFFCO Help Center

For support requests, technical inquiries, maintenance inquiries and other Customer Service matters, use the NAFFCO Help Center and select Submit a Request.

Submitting a ticket provides you with a reference number and helps maintain a record of your communication.

Customer Service

800-NAFFCO
800 623326

Email:
customerservice@naffco.com

NAFFCO World Headquarters

NAFFCO World Headquarters
Jebel Ali Free Zone
Dubai, United Arab Emirates
P.O. Box 262169

Telephone: +971 4 815 1111

Existing Support Request?

If you already have a support ticket, please continue communicating through the existing ticket whenever possible.

Include your ticket number when contacting Customer Service about an existing request.

Emergency Situations

The Help Center should not replace local emergency services.

For an active fire or immediate threat to life or property, contact the appropriate local emergency authority immediately.

NAFFCO Customer Service
Protecting Life, Property & the Environment